For anyone living within the United Kingdom, inflation has recently become a real problem. Every supermarket is boasting the fact that they are "rolling back prices" , but what are the effects of that on supermarket employees? From very recent personal experience, the damage of super high inflation on a highly competitive market is showing through.
Normally around May, the job market tends to be saturated. If you’re a University student returning home, you’re normally guaranteed a job for the summer. Not this year though. After 8 applications and 3 interviews for jobs that barely met national minimum wage, only one company had the courtesy to tell me that they had considered my application. After two further interviews, the first being a gruelling group selection, and an induction which was focused on teaching new employees the importance of the individual, I started work as a checkout operative in a leading supermarket.
My training for checkouts was minimal at best, but wasn’t really an issue. It was company standard to put all new employees on a 12 week probation period. In normal jobs in offices, this probation is usually 3 to 6 months long, but 12 weeks of training/probation for a supermarket job is a little much.
The first two weeks went pretty quickly and the job seemed relatively easy. However, the first cracks were showing through. The store I worked in was less than 6 months old and was one of the companies most celebrated achievements in the area. Apparently we had built up a good rapport with the community and apparently we offered the most choice compared to our competitors. What they didn’t mention is that the store suffers from broken “travelators” , broken conveyer belts on the tills, broken slam locks for the tills and broken management. It seems that this particular supermarket was achieving inflation busting prices by destroying half the store. They would rather charge a penny less for milk than employ a bloke with a can of oil.
The lack of good management in these stores is what affects employees the most. After three weeks I was already filing a complaint against a night manager for harassment. My normal day manager had “sorted” the problem, but not addressed the issue. The night manager had stopped harassing me, in fact he stopped talking to me full stop, but that only meant he started harassing a colleague. All the official channels were avoided because they could not afford to fire this particular night manager. This again is an example of money before employee safety.
A week after that I had called in sick with a stomach bug. After only taking one day off, I was back to work the next day. My manager had called me over and told me that my probation was being extended by 4 weeks because I took a day off. She had also said that I had to go through HR because apparently a day off sick was cause for concern. As she failed to spell correctly on the HR form ,I asked my manager what I should have done with a stomach bug, her answer was for me to come in to work regardless. Again, it seems supermarkets are more interested in money than in employee safety and customer safety.
I gave my notice in the following Saturday..